Versand
Processing Time All orders are processed within 1–3 business days of payment confirmation. Orders are not processed or shipped on weekends or holidays.
Domestic Shipping (United States)
- Standard delivery: 5–7 business days after processing
- Free shipping on all U.S. orders over $90
- Orders under $90 are subject to standard shipping rates at checkout
International Shipping We ship worldwide. International delivery times vary by destination and are typically 7–21 business days after processing, depending on your country and local customs procedures.
International customers are responsible for any customs duties, import taxes, or fees imposed by their country. These charges are not included in your order total and are collected by your local customs authority.
Tracking Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking to update.
Delays Ashes Diamond is not responsible for delays caused by carrier disruptions, customs processing, or incorrect shipping addresses provided at checkout. If your order is delayed beyond 10 business days with no update, please contact us at ashesdiamondss@gmail.com.
Lost or Stolen Packages If your tracking shows delivered but you have not received your package, please contact us within 5 days of the marked delivery date. We will work with the carrier to investigate.